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General Terms and Conditions

If you have any questions or concerns take a look at our frequently asked questions or get in touch with us.

  1. Introduction
  2. Account Rules
  3. Deposits, Transfers and Withdrawals
  4. Betting Rules
  5. Copyrights
  6. Liability
  7. Privacy Policy
  8. Complaints
  9. Standard Terms for Promotions

1. Introduction

  1. BeRivals is a brand of INCO Bizz BV which is a company registered on the 29th April 2010 under the laws of The Netherlands; Registration number: 34392533 ; Registered address: Takkebijsters 17E, 4817 BL, Breda, Netherlands. INCO Bizz BV is trading under the name BeRivals. Accordingly any reference to BeRivals shall be construed as constituting a reference to INCO Bizz BV.

  2. This agreement establishes the Terms and Conditions for the contractual relationship between BeRivals and any person registering with the company, known as an Account Holder. Each person is required to accept these Terms and Conditions when registering for an account with BeRivals and is bound by them throughout the existence of the relationship.

  3. BeRivals reserves the right to change these Terms and Conditions including any of the Betting Rules at any time and without prior notice. We will do our utmost to inform our Account Holders should there be major modifications to the Terms and Conditions. Nevertheless, it is the Account Holder's responsibility to regularly check for any changes. Should the Account Holder, due to any possible changes, not wish to continue using the services of BeRivals anymore, he can withdraw all available funds and close the account.

  4. The contractual relationship between the registered Account Holder and BeRivals is governed by these Terms and Conditions and by the Laws of The Netherlands.

  5. In the case of any dispute between the English language version of the Terms and Conditions and versions in other languages, the English language version shall prevail.

  6. It is recommended that you print a copy of these Terms and Conditions and the Betting Rules for your records and store them in an easily accessible place.

2. Account Rules

  1. Any Premium Account Holder applying for an account must be at least thirteen years old

  2. The Account Holders of BeRivals agree to abide by these Terms and Conditions at all times, and also confirm that they are:
    • not acting in the interests of any third party;
    • not utilising funds originating from any criminal or illegal activity or activities;
    • not utilising bank accounts, debit cards, credit cards they are not authorised to use;
    • not going to attempt to unauthorised access to the website or alter its software in any way;
    • not going to take part in or organise any criminal actions against BeRivals, its affiliates, and its Account Holders.

  3. Account Holders are prohibited from selling, transferring and/or acquiring accounts for or from other Account Holders

  4. In the event of an Account Holder not respecting one or more of the rules as mentioned in Account Rules:1, Account Rules:2 and Account Rules:3, BeRivals will close the account and may confiscate the available funds which will be forfeited to the authority.

  5. It is the responsibility of the Account Holder to verify that when opening an account and conducting business with BeRivals, they are not breaking any laws and are of legal age to gamble in their jurisdiction

  6. In order to open an account with BeRivals, the prospective customer must correctly fill in the new user registration form found on the website and read and accept the Terms and Conditions as found on the website BeRivals.com.

  7. The Account Holder must submit the correct information during his or her registration. The Account Holder also agrees to update this information should there be any changes to their personal data provided.

  8. The Account Holder is restricted to opening only one account or having only one active account.

  9. BeRivals may, at its own discretion and without having to provide any justification, refuse to open an account or close an existing account.

  10. All accounts are opened and transacted in pound sterling currency;

  11. Account holders shall not treat BeRivals as a financial institution. No interest is paid on any funds, irrespective of the amount, held in the Account Holder’s account.

  12. It is the responsibility of the player to keep track of winnings and report them to the proper authorities, if the player resides in a jurisdiction where those winnings are taxable. In Netherlands, tax is not payable on winnings.

  13. During the registration process the Account Holder will be able to choose his or her log in name and password. This password may be changed by the Account Holder at any time

  14. The Account Holder must keep his or her login ID and Password secret at all times. In this respect, BeRivals advises the Account Holder not to write down his or her login ID and password in a way that can be easily found or used. BeRivals also advises the Account Holder not to leave his or her computer unattended when logged in so that he can avoid any one using his or her account without his or her consent. BeRivals also advises the Account Holder to construct a password with a minimum length of six characters which contains, as a minimum, upper case and lower case alphabetical characters and numbers or other characters (e.g. Asdf12/3).

  15. If a bet is placed using the username and password of an Account Holder, it will be considered to have been made by that Account Holder and therefore to be accepted and valid.

  16. BeRivals retains the right to examine and confirm the identity of its Account Holders. When deemed necessary, BeRivals will request that documentation proving the Account Holder’s identity and residency is forwarded to its offices. Examples of documentation requested could be certified copies of photo identification cards, bank statements, references, last utility bill or photocopy of credit card.

  17. If an account remains inactive for a period of 30 months or more, BeRivals has the power to close the account and take any outstanding balances.

  18. 18. Account holders agree to abide by BeRivals’s Game Rules and Privacy Policy.

  19. Account Holders may cancel their account at any time by emailing support@BeRivals.com.

3. Deposits, Transfers and Withdrawals

  1. Deposits cannot be made. Points can only be earned within the website using the free points which are provided by BeRivals at registration, or which can be won every week when participating in the Free BeRivals Pools.

  2. Each Account Holder must Activate his/her account by participating in at least one of the Sponsor’s Advertisement Programs. Any Account Holder which does not Activate his/her Account will not be able to make any withdrawal or play for points within the website.

  3. Non Activated Account Holder will only be able to play the Free BeRivals Pools, however they will not be able to make any withdrawals.

  4. Funds/Points cannot be transferred from the account of one Account Holder to the account of another Account Holder.

  5. An Account Holder can at any time log in to his or her account and view a statement of his or her account which would show all transactions effected on that account, namely received points, bonuses, winnings, bets made, pending bets and withdrawals. Should the Account Holder notice any mistakes he/she should notify BeRivals immediately so that the mistake can be rectified. The Account Holders should report such a mistake within ninety days from when the mistake first appeared on the statement available on the website.

  6. At any time, an Account Holder can decide to withdraw part or all of his or her funds from his or her account by selecting from the various options made available by BeRivals. Depending on the currency and on the chosen withdrawal option, certain transaction fees may apply. BeRivals will not charge any fees for withdrawals, however, all bank or payment processor fees will be borne by the Account Holder. Once all the available funds have been withdrawn, the Account Holder has the right to close his or her BeRivals account if he/she wishes to do so. The minimum amount for a withdrawal is ten euro which is effected by bank transfer or credit fund transfer where available.

  7. Whenever possible BeRivals will process withdrawals using paypal or wire transfer. The withdrawal method used will remain at the discretion of BeRivals. Any withdrawals made by bank wire or cheque will only be payable to the name used when registering with the site.

  8. BeRivals will do its utmost to process any withdrawal requests within three to five working days from receipt of such request.

  9. The Account Holder acknowledges that BeRivals may only process withdrawal requests once it is satisfied about the Account Holder’s identity.

  10. All deposits, transfers and withdrawals will be checked to prevent money laundering.

  11. Payments will show up on the Account Holder's credit or debit card statement as "BeRivals".

  12. BeRivals is required to authenticate the identity of any member attempting to withdraw an amount over GBP/CHF/EUR 50.

4. Betting Rules

  1. A bet can only be placed by a registered Account Holder.

  2. A bet can only be placed over any electronic communication device such as a mobile phone or over the internet.

  3. A bet can only be placed by an Account Holder if he has sufficient funds in his or her account with BeRivals.

  4. The bet, once settled, will be governed by the version of Terms and Conditions and Betting Rules valid at the time of the bet being accepted.

  5. A bet is deemed to have been placed as soon as confirmation of the acceptance of the betting offer is received on the device or computer of the Account Holder from BeRivals.

  6. The Account Holder affirms that at the time he placed a bet, he had no knowledge as to the outcome of the respective events. Bets on games in which the customer has gained access to insider information are not allowed. Where there is a suspicion of a violation of this rule, BeRivals retains the right to void the bet and refuse to pay out winnings. It also retains the right to take any further action to protect its legitimate interests and to comply with other laws and regulations.

  7. BeRivals retains the right to decline to accept bets without providing any reason.

  8. The list of all the bets, their status and details are available to the Account Holder on the website after login.

  9. Should betting on an event be stopped, the Account Holder will be refunded the whole amount of his or her bets.

  10. Should BeRivals decide to close an Account Holder’s account, bets which have already been placed and accepted will not be voided and the Account Holder will be paid any winnings.

  11. A bet which has been placed and accepted cannot be amended, withdrawn or cancelled by the account holder.

  12. The maximum value bet that can be placed is 50.000 points, the minimum bet is 100 points.

  13. A mistake regarding the details of a bet will not influence the validity of the bet. If the event on which the bet has been placed is incorrect, then this will automatically void the bet.

  14. When the Account Holder places a bet, he acknowledges that he has read and understood in full all of the Terms and Conditions and game rules regarding the bets offered by BeRivals as stated on the website.

  15. When the Account Holder places a bet, he recognises that unless other players back his or her bet, the bet will not be matched and therefore he cannot win even if the outcome of the event is as predicted.

  16. BeRivals manages the Account Holder’s account, calculates the available funds, the pending funds, the betting funds as well as the amount of the winnings. Unless proved otherwise, these amounts are considered as final and are deemed to be accurate.

  17. The Account Holder is fully responsible for the bets placed on BeRivals. BeRivals will never question the Account Holder about the relevance of the bets they wish to place and will not be held responsible for mistakes that could have been made during the placing of such bets, including the stake amounts, price or side of the bet.

  18. Winnings will be paid into the Account Holder’s account after the final result is confirmed. However, BeRivals reserves the right to set aside any winnings should there be investigations into the result of an event caused by a suspicion of criminal activities that may have affected the result of the event. If the irregularity is confirmed, then BeRivals retains the right to void any related bets.

  19. Should BeRivals become aware that an Account Holder has placed a number of bets from different accounts he has irregularly opened, all bets will be voided. BeRivals retains the right to take further action as deemed necessary.

  20. If bets, which exceed any stipulated limits, are erroneously accepted, the excess amount will be disregarded and the bet amount placed will be revised accordingly and the difference paid back to the Account Holder.

  21. Communication errors do occasionally happen. The way our system works is that the bet is confirmed only when it is received on our servers in The United Kingdom. Should there be a break in communication after you place your bet and it has been received on our servers, it will still be considered to have been made. You will be informed that it has been accepted once communication is re-established. If the bet is not received at our servers, then it will not participate and the bet amount will not be taken from your account with us.

  22. Our services are provided for legitimate betting purposes only. You agree not to bet on any market with the intention or the effect of adversely affecting its integrity. You also agree not to obstruct or hinder BeRivals’s business operations.

5. Copyrights

  1. BeRivals and its logo are trademarks of INCO Bizz BV. Any unauthorised use of the brand and/or the logo of BeRivals could lead to legal prosecution by INCO Bizz BV.

  2. All of the contents found on the website pages of BeRivals.com as well as its URLs are owned by INCO Bizz BV. Any unauthorised reproduction or use of this URL address or of the contents of the BeRivals website could lead to legal prosecution.

6. Liability

  1. BeRivals is only liable for gross negligence or deliberate actions carried out by its management, employees or vicarious agents.

  2. BeRivals is not responsible for the services, pages or contents of websites to which links may be provided from time to time from the BeRivals website.

  3. BeRivals is not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, war, and saturation of the telecommunication networks, natural catastrophe; which could lead to a total or partial reduction, to the access to its services, on Internet or by phone.

  4. BeRivals is not to be held responsible for the consequences caused by the breakdown of any device or software, directly managed or outsourced, which could lead to a total or partial reduction to the access of its Services, via Internet or by phone.

  5. In the event of any mistake or negligent act from BeRivals's part, in relation to these Terms and Conditions, the compensation available to the Account Holder would never be any higher than the available funds on the Account Holder’s account or the amount of the bets involved in the mistake or negligent act.

  6. Should one or more term or condition of this agreement be declared void by a recognised Court of Justice, then the remaining Terms and Conditions would retain their validity.

  7. These Terms and Conditions represent the whole of the agreement between BeRivals and the Account Holder, and replace any previous written or verbal agreement, communicated by or to BeRivals.

  8. BeRivals does not accept any liability whatsoever for damage to an Account holder or a third party which arises directly or indirectly from a mistake, misprint, malfunction of software on the BeRivals website or that of any of its affiliates and/or partners.

7. Privacy Policy

  1. We take your privacy seriously. Please see our Privacy Policy for more detail.

8. Complaints

  1. BeRivals will endeavour to make an Account Holder’s experience with us an enjoyable one. However, there may be occasions where an Account Holder may feel dissatisfied with the quality of our product/s or of our customer service. An Account Holder may raise a complaint by addressing an email to our Customer Service at support@BeRivals.com. Your complaint will be escalated to management and we endeavour to tackle it within 2 working days of receipt.

9. Standard Terms for Promotions

  1. All Free Account holders must be aged 13 years or older to join in free promotions.

  2. Promotions are only available a single time to any individual. BeRivals may determine at its sole discretion whether it believes different accounts are connected to the same individual using whichever means it deems appropriate. If a duplicate account has been used, BeRivals reserves the right to withhold any promotional benefits.

  3. By entering the promotion, you accept and agree to be bound by these Terms and Conditions in addition to any specific terms and conditions relating to the promotion.

  4. Any decision by BeRivals with regard to any matter concerning or related to promotions is final and no correspondence will be entered into.